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Access select JPay services on your smartphone.


The faster way to write an incarcerated individual

For staying in touch, nothing beats the speed and convenience of email. JPay’s incarcerated individual email service is a fast, feature-rich way to correspond with your incarcerated loved one. Depending on the facility, incarcerated individuals may be able to respond electronically, view and print your message, and view photo attachments.

Mail made easy

JPay’s correctional email service is faster than regular mail, with incarcerated individuals usually receiving emails within 48 hours. Each email requires a "Stamp," often available at more affordable rates than traditional postage, and can be purchased online and at JPay kiosks in the correctional facility

Functionality you can use

At some facilities, you can attach a photo to an email, or even record a 30-second VideoGram to send along with your email. With these popular and convenient services, JPay is using technology to keep you and your loved ones connected while they are incarcerated.

Helping you stay connected

We know that getting that letter from your loved one in your inbox is one of the best feelings in the world, and we want you to have that feeling again and again. Sign up for a free account today, and start sending emails immediately.

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Send Videogram
Attach Photos