Get Started (new customers)

 
 
 

Download the JPay App

Access select JPay services on your smartphone.

JPay Tablets

Tablets offer opportunities for incarcerated individuals to connect with you and engage in education courses and betterment resources to help prepare for success after incarceration.

Tablet applications and features

  • Store and personally manage all of your content on your own tablet
  • Place phone calls and send emails with more privacy without sharing
    a device
  • Advance education with course material, programs, and eBooks
  • Access the Gallery app where all your photos are centrally stored
  • Browse the Media Store to purchase music, rent games and movies
  • Subscribe to daily news feeds

Note: Tablet privileges may be restricted by agency. Availability of applications and services differ by location. Applications, services, hardware, purchase models, and pricing may vary per agency/facility contractual requirements.

Here's how to get a tablet for your loved one:

1.) Login or create a JPay account to purchase a tablet. If the JP6S is not available for purchase, but is available to your loved one to purchase, you can fund their Media account to provide funds they can use to purchase the new tablet.

2.) JPay will prepare and ship the tablet to the agency. Once received, the agency will deliver it to your loved one.

Media Account

A JPay Media Account (also known as JPay Credits), is an account managed by your loved one. From this account, your incarcerated loved one can purchase:

  • A Tablet
  • Songs and music albums
  • Games
  • (Rent) movies and TV shows
  • Stamps
  • Printout

Ways to fund a Media Account

  • Login or create a JPay account
  • Call 800-574-5729 to speak with a customer service representative
  • Payments or Money Transfers sent to the agency for funds to be available next day or sooner